User support

Before contact us make sure to answer the following:

• Look over what you are doing again and be sure you didn't miss a step or are doing something wrong. We can all be a bit inattentive at times.
  
• If that doesn't work, take a look at our help file and FAQ, it may already contain the answer to your question. Many people have "How To" questions, which can already be found there.
  
• If you don't find your answer there, visit our download page. You will find the newest versions of our products there. If a serious bug has been found in our program and the new version is not ready yet, we will be happy to do a "hot fix" for it. But if you still have a problem, then just contact technical support.

Contacting support:

If you still have questions or comments, please send us an email. Be sure your email includes a valid return address, and be sure to remove any anti-spamming options from your return address.

E-mail support: support@mynotescenter.com
Or you can send us a message via feedback form

We always try to quickly respond to questions submitted at the above email address in the order they are received. Normally, we answer within a few hours, and registered users have first priority.

Feedback

If you have any comments or suggestions about "How to make our software better", don't hestitate, write to us! We always welcome any of your ideas and intentions. Your feedback messages are very important for us to keep My Notes Center better. The most part of new features in MNC were offered by users.